Terms and Conditions

Effective January 1, 2026

Fairbanks Concrete, fairbanksconcrete.com, projects@fairbanksconcrete.com

Agreeing to these terms

These terms cover your use of the Fairbanks Concrete website and any estimate or concrete work you get from us. By using the site, asking for an estimate or booking a job, you agree to them, so please read them before you hire us.

If a written estimate or contract we both sign says something different from this page, the signed document wins for that job. You can head back to the home page at any time, or learn more about who we are on our About page.

The work we do

Fairbanks Concrete is a concrete contractor in Fairbanks, AK. We pour and repair driveways, patios, sidewalks, steps, garage floors, slabs, footings, foundations, retaining walls and other flatwork, which is the flat concrete around a house or business, along with decorative and stamped finishes and concrete cutting.

The website describes our services in general terms. What we'll actually do on your property is set out in the estimate or agreement for your job, and we're not bound to do work that isn't listed there.

Estimates and pricing

We give free on-site estimates, and there's no pressure to book. An estimate is our best price for the work as we understood it on the day we looked, and it stays good for the period written on it.

Some things only show up once the old concrete is out or the ground is open, like soft or frozen subgrade, which is the soil and gravel the slab sits on, buried debris or drainage problems. If that changes the work, we'll stop, explain what we found and get your OK on any added cost before we go ahead. Prices and examples on this website are general information, not an offer.

Scheduling, weather and cancellation

Concrete depends on the weather and the ground, and in Fairbanks that matters more than in most places. We may move a pour date if cold, rain, frost in the ground or a supplier delay would put the quality of the work at risk, and we'll tell you as soon as we know.

If you need to cancel or reschedule, call us at (907) 560-0615 as early as you can. If you cancel after we've ordered materials, delivered them or started work, you may owe for those costs and the work done so far, as your agreement describes.

New concrete needs time to cure, which is the wait while it hardens before it can take weight. You agree to keep people, pets and vehicles off the new concrete for the time we tell you, because damage during that time isn't covered by us.

Payment

The amount you owe, any deposit and when each payment is due are written in your estimate or agreement. Final payment is due when the work in that agreement is done, unless the agreement says otherwise.

If a payment is late, we may pause further work until it's settled, and we may use the steps Alaska law allows a contractor to collect what's owed for work on a property.

What concrete does and doesn't do

We build every job to last and stand behind our workmanship, and if something isn't right, we want to hear about it so we can come look. Any written warranty we give you for a job is the one in your agreement, and it's the only warranty we offer.

Concrete can get small hairline cracks even when it's done right. We cut control joints, which are planned grooves that give the slab a place to crack in a straight line, but we can't promise a slab will never crack. We're also not responsible for problems caused by frost heave, ground movement, drainage or soil we didn't prepare, de-icing salts, heavy loads beyond what the slab was built for, or work done by others after we leave.

Apart from what your agreement says, and as far as the law allows, our work and this website are provided without other promises, whether stated or implied.

Limits on our liability

As far as Alaska law allows, Fairbanks Concrete isn't liable for indirect or follow-on losses, such as lost use of your property, lost income or the cost of other contractors. Our total liability for any job won't be more than what you paid us for that job.

Fairbanks Concrete is licensed and fully insured, and nothing on this page limits a responsibility the law doesn't let us limit.

Using this website

The words, photos and design on this site belong to Fairbanks Concrete, and you may not copy them for business use without our permission. The information here is general and isn't a substitute for an on-site look at your job.

We try to keep the site accurate, but we don't promise it's always complete or up to date, and we're not responsible for other websites we link to.

Settling a disagreement

If you're unhappy with our work or a bill, tell us first, because most problems get fixed fastest with a call and a visit. If we can't work it out together, we both agree to try mediation, where a neutral person helps us reach an agreement, before either of us goes to court.

If it still isn't settled, it will be handled in the state courts serving the Fairbanks area.

Alaska law applies

These terms and any work we do are governed by the laws of the State of Alaska, where Fairbanks Concrete is based.

Changes to these terms

We may update these terms from time to time, and the version on this page is the current one. A change won't affect a job that's already covered by a signed agreement unless we both agree in writing.

Questions about these terms

If anything here is unclear, ask before you book. You can call us at (907) 560-0615 or send a message through our contact page, and we respond within 1 business day.