Privacy Policy

Effective January 1, 2026

Fairbanks Concrete, fairbanksconcrete.com, projects@fairbanksconcrete.com

Who this policy covers

This policy explains what Fairbanks Concrete collects when you use our website, how we use it, how long we keep it and what you can ask us to do with it. We're a concrete contractor in Fairbanks, AK, and this site is here so homeowners and property owners can learn about our work and ask us for an estimate.

It applies to this website, starting at our home page, and to anything you send us through it. It doesn't cover other websites we link to, because those sites have their own policies.

Information you give us

When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the property address and a description of the job, such as a driveway, patio or slab.

If you call us at (907) 560-0615 or email us, we keep the details you share so we can follow up on your project. We don't ask for payment card numbers, Social Security numbers or other sensitive information through this website, so please don't send them that way.

Information collected automatically

Like most websites, ours collects some basic information when you visit. This can include your browser and device type, the pages you look at, how long you stay, the site that sent you here and a general location based on your IP address.

We use cookies and similar tools to collect this. A cookie is a small file your browser stores so a site can remember your visit or count how many people use a page. We use this information in summary form to see which pages help people and which don't.

You can block or delete cookies in your browser settings. The site will still work if you do, though some features, like remembering what you typed into a form, may not.

How we use your information

We use what you send us to reply to your request, schedule an estimate, talk through your job and keep a record of the work we do for you. We may also contact you about an estimate or project you asked about.

We use website data to keep the site running, fix problems and improve our pages. We don't sell your personal information, and we don't use your contact details for unrelated marketing lists.

Who we share it with

We share information only when it's needed to run the business or the law requires it. Our contact form runs through an outside form service, and our site uses outside hosting and analytics providers, so those companies process data on our behalf under their own privacy terms.

We may also share information if a court, law enforcement or a government agency lawfully asks for it, or to protect our rights, our crew or our customers. If the business is ever sold or merged, customer records would pass to the new owner under this same policy.

How long we keep it

We keep estimate requests and messages as long as we need them to answer you and to keep records of jobs we quote or complete. For finished work, that usually means keeping job records for several years so we can answer questions about the work later and meet tax and business record rules.

Website analytics data is kept in summary form and deleted on the schedule set by our analytics provider. When we no longer need information, we delete it or remove what ties it to you.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep a record by law or to finish work you've hired us for.

You can also ask us to stop contacting you at any time, and we will. Depending on the state you live in, you may have other privacy rights, and we'll honor any request that applies to you.

Children's privacy

This website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Keeping your information safe

We take reasonable steps to protect the information you send us, such as limiting who on our team can see it and using providers that secure their systems. No website or email system is completely secure, so we can't promise that information sent over the internet will never be exposed.

Changes to this policy

We may update this policy when our website or the way we work changes. The current version will always be on this page, and continuing to use the site after a change means the updated policy applies.

How to raise a privacy concern

If you have a question about your information or want to make a request, reach us through our contact page or call (907) 560-0615. Tell us what you're asking for and how to reach you, and we'll respond within 1 business day.

You can learn more about who we are and how we work on our About page.